Frequently asked questions
What exactly are M.I.L. Pals?
M.I.L. Pals are collectible characters inspired by the warning lights that live on your dashboard. Each Pal brings a bit of humor and personality to something most people dread seeing. Think of them as your dashboard’s way of saying, “Relax, I got this.”
Where are M.I.L. Pals made?
Every Pal is proudly designed and created right here in the U.S.A. — veteran, ASE-certified, and enthusiast-owned/operated. Even my young son lends a hand with production (he says he’s saving for college, I say he’s management material).
What are M.I.L. Pals made of?
As of now, each Pal is made of high-quality PLA — a durable, eco-friendly plastic perfect for desk, dashboard, and display use. They’re lightweight, sturdy, and full of character (literally). If that changes due to any foreseen reason, we will keep this and our product pages updated!
Are any purchases final sale?
All sales are considered final 48 hours after confirmation of delivery, as we believe this is adequate time to receive, inspect and send information or damage photos to us if there is a problem your order. However, we also want to ensure customer satisfaction. If you are not truly and completely satisfied within a reasonable amount of time, please email us and we will work with you. While we typically will respond within a 1-2 hours, please allow up to 48 hours for a response.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Why should I get one (or five) of these?
Because everyone deserves a laugh in the shop. M.I.L. Pals make perfect gifts for car enthusiasts, techs, advisors, or that one friend who’s been “meaning to get that light checked.” They’re fun, collectible, and guaranteed to light up your day — not your dashboard.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.